Our sustainable procurement policy

Purchasing involves an increasingly important social responsibility on the part of L’Oréal. Over the course of several years, the group has defined its policy and undertakings in the form of a worldwide program: L’Oréal Buy & Care Program.

Buy&Care Program Logo
Buy&Care Program Logo

L'Oréal does not simply buy products and services from its suppliers. The group has a deep respect for suppliers, their corporate culture, their growth and their employees and thus exercises a particular responsibility in this regard, covering economic, ethical and environmental aspects. As L'Oréal wishes to set an example in matters concerning the environment, health and safety, it is naturally attentive to the conditions under which the employees of its suppliers work.

A purchasing programme combining economic and social value

To accompany the Group’s growth – both from a geographical and technological standpoint – the Purchasing teams select the suppliers in accordance with the L’Oréal Buy and Care responsible purchasing programme. They manage their performance by monitoring precise indicators relating to social, environmental and ethical criteria and through their ability to innovate and to meet the Group’s requirements in terms of quality, service and competitiveness.

L’Oréal builds solid relationships with its suppliers and this makes it possible to work with them on their supply chains and thus ensure the reliability and traceability of sourcing (for raw materials and packaging). In 2016, the Group conducted 1,187 social audits, making a total of more than 8,200 since 2006.


Sourcing as a lever for social inclusion?

In 2010, L’Oréal created Solidarity Sourcing, a global responsible purchasing programme which aims to open up the Group’s calls for tenders to companies that employ people from economically vulnerable communities in order to enable them to have durable access to work and to income, as well as to companies that traditionally do not have access to the large calls for tenders of multinational companies.
In 2016, Solidarity Sourcing allowed 63,228 people from communities with economic or social difficulties to access or keep a job as well as a decent income worldwide.